Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Setting aside enough loading time
Begin by listing everything that needs to go into the van, then estimate how long it will take to get it all packed and secured at the start of the hire period. Many people underestimate the hours involved in carrying items down stairs, dismantling furniture or wrapping fragile pieces, and a rushed load often means a second trip. Build spare time into your schedule for both ends of the day, particularly if the van needs to be returned by a set hour. If something could delay you, such as waiting for keys or a delayed furniture collection, mention it when arranging the dates. The team can then look at timing options that give you room to work at a sensible pace.
Moving boxed belongings
If your move is mostly boxes and bagged items, sketch out roughly how many there are before you ask about a van. A flat of boxed kitchenware, books and clothes is a different job from a houseful that includes furniture, so the number and type of items shapes which vehicle group makes sense. Group the boxes by room and label them, which helps at the other end when unloading into the right places. Think about who will be at the destination to receive everything and let them know your expected arrival window. Sharing an honest picture of the volume with the team means they can point you towards the right size of van rather than guessing from a brief description.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.