Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Collecting a purchase from a seller
If you are collecting furniture or equipment bought from a private seller, agree the collection time and location with them before arranging the van. Ask for the dimensions of the item and whether it comes apart, and check whether it is upstairs, in a garage or waiting in a hallway. Confirm that the seller will be available to hand it over, and agree how you will contact each other if either of you is delayed. Find out whether the item needs blankets or wrapping for the journey and prepare those in advance. Passing the item size, access details and timing to the hire team helps them suggest a van that suits the collection run.
Planning the unloading order
Think through the destination before you load a single item, since the order things come out often matters more than the order they go in. Ask whoever is receiving the load where each piece should end up, and whether anything must reach an upper floor or outbuilding. Agree where the van can stand during unloading and for how long, particularly if space outside the address is shared or restricted. If some items are destined for different places, note which come off first so the van can be emptied in stages. Share these details with the recipient ahead of the day. Describing the delivery arrangement to the hire team also helps them plan the right vehicle and hire period.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.
















