Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a simple load inventory
Before you enquire about a van, write a plain list of everything that needs to travel. Note each item roughly, from boxes and bags through to larger pieces such as wardrobes or white goods, and mark anything fragile. An inventory does two jobs: it helps the team suggest the right van size, and it gives you a checklist for both ends of the journey. If the load spans several categories, for instance house clearance items plus a few tools, say so when you get in touch. A written list also makes it easier to spot anything missed once the van is loaded. The clearer the picture of the load, the more useful the initial guidance will be.
Measuring bulky items before you enquire
Bulky items deserve a tape measure before anything else. Take the height, width and depth of the largest pieces, including sofas, fridges, mattresses or shelving, and jot the figures down rather than estimating. Where an item comes apart, measure it both assembled and dismantled, since that can change which van makes sense for the job. Remember to account for anything that overhangs, such as handles or protruding legs, and note the shape as well as the size, because awkward silhouettes can be trickier than their measurements suggest. Passing these dimensions to the team with your enquiry helps them judge between a small van, Transit or Luton. Measured figures beat guesswork every time.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.