Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing your boxes before hiring
Before you enquire, write an inventory of everything you plan to move, box by box. Group the list by room, and mark any items that are oversized or awkwardly shaped, since these often influence which van group fits the job. Count the total boxes, and note roughly how full each one is, because half-empty containers still take up the same floor space. Set aside anything you plan to carry separately by car. Once the list exists, compare it against the dates you have in mind and the access at both addresses. Sending that summary to the team gives them a clear basis for discussing which van makes sense for the run.
Coordinating helpers for the day
Helpers are most useful when they know the plan before they arrive, so share the schedule with everyone who has offered a hand. Agree a start time, the order the rooms will be emptied in, and an estimated finish so people can plan the rest of their day. Tell each helper where the van will be parked and which entrance to use, particularly if access at either property is tight. Confirm who is staying until the last box is loaded and who is meeting you at the other end, if that applies. Keep a copy of your inventory on the day so nothing is left behind. Mentioning your helper numbers when you enquire can also help frame the timing of the booking.
Explore other van hire areas
Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.