Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Moving boxed belongings
Begin with a written count of what is going into the van: how many boxes, bags and loose items, plus any furniture that will sit alongside them. Consistent box sizes make the most of the space available, so if you are still packing, aim for similar dimensions where you can. Note the heaviest and most fragile items separately, as these are worth describing when you enquire. If the job involves both a pickup and a drop-off address, list both along with the dates. Tell the person receiving the boxes what time to expect you and where items should go once unloaded. A simple written list of contents keeps the move organised and gives the team something concrete to work from when discussing the right van.
Checking entrance and item dimensions
Before hiring, measure the largest items you plan to move and compare them against the spaces they must pass through at both ends. Doorways, hallways, stairwells and lift openings all constrain what can move in one piece, and knowing these figures in advance informs the whole plan. If something will not fit through an entrance, decide early whether it can be dismantled or needs a different approach. Share the key measurements when you enquire, along with a description of the load, so the vehicle options can be discussed against real numbers. Ask the recipient about access at the destination too, including where the van can park and any restrictions they know of. Dimensions gathered at the planning stage prevent surprises on moving day.
Explore other van hire areas
What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.