Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Bringing helpers into the plan
Who is actually going to be there on the day? That question shapes everything else. Confirm your helpers well in advance and give them firm times for both ends of the job, since a move or collection that slips can leave people waiting around. If someone can only come for part of the day, schedule the heaviest items for that window. Ask helpers to bring suitable clothing and footwear, and let them know roughly how long you expect the work to take. Where the job involves a third party, such as a storage facility contact, pass on their name and number to whoever is coordinating. The team in Invergordon can then be told how many people will be present when access is discussed.
Moving boxed belongings
Boxed items are easier to plan around than furniture, but only if the boxes are consistent. Try to use similar sizes where possible, fill each one fully so it holds its shape, and label the destination room on more than one side. Keep a count of the total boxes so nothing goes missing between addresses. Weigh up how many will fit per trip once the team has matched you with a vehicle, and decide whether one journey or two is realistic for your dates. Anything fragile deserves a note on the box and a mention to your helpers. A short conversation with the receiving address about where boxes should be stacked saves questions on arrival.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.