Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Getting boxed belongings organised
The number of boxes is the first figure to write down. Before you enquire, count your boxes by size, since a mix of small, medium and large cartons fills a van differently than a uniform stack. Label each box with its destination room so unloading at the other end becomes straightforward rather than a guessing game. If some boxes are fragile or particularly heavy, note that too, because it affects how the load conversation goes with the team at SDVH Scotland. Tell anyone meeting you at the destination what is coming so they can direct boxes to the right rooms. A written box list also gives you a quick way to check nothing has gone astray between addresses.
Measuring bulky items accurately
Large furniture is where van hires come unstuck, so measure the awkward pieces properly. Note the height, width and depth of items such as wardrobes, sofas and chests of drawers at their greatest points, and record whether anything comes apart, along with the size of the pieces once dismantled. Compare those measurements with the dimensions the team provides for the vans under discussion rather than estimating by eye. If an item will not fit however you arrange things, it is better to know while you are still planning than on the pavement. Ask the recipient at the destination about doorways and hallways too, since access inside the building is their question to answer.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.