Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a load inventory
Begin with a written list of everything going into the van, room by room or job by job. An inventory serves several purposes: it shows the overall volume, reveals awkward items that need special attention and gives you a checklist for both loading and unloading. Group the list into categories such as boxes, furniture, appliances and loose items, and mark anything fragile or dismantleable. If the hire covers a trade job rather than a house move, list tools, materials and waste to be carried away. Keep the list on your phone so it can be added to as the job approaches. Sending this inventory to the team with your dates and access notes lets them judge the load accurately and propose the right van for the work.
Planning the unloading order
Where will each item end up at the destination? Thinking about this before the van arrives saves a second handling of everything. Sketch the rooms or storage areas at the far end and note which pieces are destined for each. Items needed first, such as tools for a job or beds for the first night, should be easy to reach, so mention that sequence to whoever is helping. Ask the recipient at the destination about access, keys and where things should be placed, and record their answers. If some items are being dropped at more than one address, list the stops in order. Sharing this plan with the team keeps the whole hire aligned with how the day will actually unfold.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.