Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Agreeing collection details with a seller
When you are collecting an item sold privately, the conversation with the seller matters as much as the vehicle. Before the hire date, confirm the address, the collection window and whether the item will be ready to load when you arrive or needs to be fetched from a loft, garage or upstairs room. Ask about parking at their end, since a van may need space that a car would not. It is also sensible to check what tools or padding you should bring, and whether the seller can help at the door or expects you to arrive self-sufficient. Passing these details to the team when you enquire helps them match the job to a suitable van.
Measuring bulky items properly
A tape measure used properly saves a great deal of guesswork. Measure each large item at its widest and tallest points, including any handles, feet or packaging it will keep during the journey, and write the figures down rather than trusting memory. If something comes apart, such as a bed frame or a dining table with removable legs, measure both the assembled and dismantled versions so you can decide on the day. Note the shape of awkward pieces too, since a long wardrobe and a wide sideboard present different challenges even with similar measurements. Share the list with the team and they can talk through which vehicles would give your load a realistic fit.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.