Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring items and entrances first
Will everything actually fit through the spaces involved? Before hiring, measure the largest items you plan to move and compare them against the doorways, corridors and gates at both ends of the journey. A wardrobe that fits the van easily can still cause trouble if it cannot turn a stair landing or pass through a narrow close. Note any lifts, tight corners or restricted entry points at the destination, since these details affect how the day unfolds. Pass these measurements on when you enquire so the team can discuss which vehicle suits the job. Speaking with whoever receives the goods about entry arrangements also helps you plan the sequence of the day around real conditions rather than assumptions.
Thinking through the unloading order
How will the van be emptied when you arrive? Consider which items are needed first at the destination and which can wait, because this shapes the order in which everything is packed at the start. If a fridge must be connected promptly, for example, it makes sense for it to come off early rather than sit behind boxes destined for another room. Ask the person receiving the delivery where they want each item placed, and note any items that require particular care. Communicating this plan to anyone helping on the day keeps everyone working to the same sequence. A short written list of items, in rough unloading order, gives you a reference point if the day gets busy.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.