Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a collection with a seller
If you have bought a large item from a private seller, the practical starting point is a conversation about the collection itself. Ask the seller for the dimensions of the piece, which floor it sits on and whether it comes apart into sections, as this shapes the vehicle you request. Agree a time window rather than a precise hour, since loading often takes longer than expected and traffic rarely cooperates. Find out whether anyone at the address can assist on the day, or whether you are bringing your own help. Passing these details on when you enquire means the hire team understands the job. A brief message to the seller confirming everything a day or two beforehand also keeps the arrangement clear.
Checking entrance and item dimensions
Measuring before you travel is the single most useful step in any collection or delivery job. Note the height, width and depth of each item, then compare these with the van you are considering rather than guessing on the driveway. Entrances matter just as much as the load itself, so check the width of doorways, gates, corridors and stairwells at both ends of the journey. If something will not fit through a particular route, knowing in advance gives you time to plan an alternative, such as removing a door from its hinges or dismantling a flat-pack piece. Share the measurements with the hire team when describing the job, as this helps them point you towards the right vehicle and avoids a wasted trip.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.