Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a load inventory
Start with a written list of everything going into the van, room by room or job by job. Note the largest items first, then the boxes and loose pieces that fill the gaps around them. An inventory does two jobs: it shows you the overall volume you are dealing with, and it gives you something to check against when you arrive at the other end. Keep the list with you on the day so nothing is left behind at a storage unit or a seller's driveway. Send the same list with your enquiry, along with the access situation and dates, and the team can pair the job with a suitable van.
Collecting an item from a seller
A collection arranged with a private seller needs a few details settled in advance. Ask the seller for the item's dimensions and weight, and whether it comes apart for transport, since answers here shape which van you request. Agree a collection window rather than a single time, and confirm the address plus any parking arrangements near the property. Ask whether the seller can help at either end, or arrange your own helpers if the piece is substantial. When you enquire, describe the item and the collection plan so the team can advise on the right vehicle and availability for your dates.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.
















