Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Allowing proper time for loading
The part of a van job most often underestimated is the time spent filling and emptying the vehicle. When you request dates, build in room on either side for packing at the start and unloading at the end, especially if furniture needs wrapping or dismantling first. If someone is meeting you at the destination, agree a rough arrival window with them so nobody is left waiting. Think about the order items will come off and share it with anyone helping, so the things needed first are within easy reach. A realistic schedule also leaves space for a second trip if the load turns out larger than expected. Rushed loading tends to cause forgotten items and return delays.
Keeping a load inventory
Write a simple list of everything going into the van before the hire begins. Note each item's approximate size, anything fragile, and which pieces belong to which room or recipient if several people are involved. An inventory like this helps the team suggest an appropriate vehicle, since a rough description of the biggest items often tells them more than a total number of boxes. On the day, the same list becomes a checklist when loading and again when unloading, which is useful when a move is split across storage and a new address. Photographing the condition of furniture before transit can also help if questions arise afterwards. Keep the list on your phone so it travels with you.
Explore other van hire areas
Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.