Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Organising a household move
How much of the house is actually moving? Sorting that question out first makes the rest of the plan fall into place. Go room by room and separate what is travelling from what is being sold, donated or left behind, then use the travelling pile to describe the job to the team. This gives a far better picture than a rough guess and helps them suggest the right vehicle. Agree with everyone in the household which items are priorities, since those decisions affect how the day is organised. Where furniture will be dismantled, plan for that in advance so the load you describe matches what turns up on the day. A clear inventory also helps the receiving household prepare space.
Comparing one trip with several
One larger van for a single journey and a smaller van used two or three times are both legitimate ways to move the same load, and the right answer depends on your circumstances. Consider the distance involved, how many people can help on the day, and how much time you have between loading at one end and unloading at the other. If the destination has limited access or a narrow window for arrival, a single trip may suit better, while a relaxed schedule with helpers on hand can make several runs perfectly practical. Set out these factors when you contact the team and they can talk through the options for your dates. Mention any time constraints at either address, as these often tip the balance one way or the other.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.