Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning the unloading order
If the van is being unloaded at a new home, sketch the destination room by room before you load a single item. Knowing which boxes belong to the kitchen and which to the bedroom lets you plan an order where the things needed first come off first, and furniture can be dealt with before the access path fills up. Share that plan with everyone helping so the unloading follows one logic rather than several. Label boxes as they are packed, using the same room names as your sketch. Where a recipient is receiving goods rather than moving home, ask them which items they want placed where and note the answers. An order decided in advance turns arrival into a series of simple decisions.
Checking entrances and item dimensions
If a large item is on the list, the route it travels matters as much as the van it travels in. Measure the item at its widest and tallest points, then measure the doorway, stairwell or landing it must clear at the destination, and compare the two. Where a gap looks marginal, consider whether legs, doors or handles can be removed, and factor the time for that into your hire window. Note every measurement on paper so the figures are to hand when you speak to the team, who can then advise on a suitable vehicle group. If access at either end is awkward, say so during the enquiry. Dimensions checked in advance prevent surprises on moving day.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.