Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Mapping out a household move
Start by walking through every room and listing what has to travel. That single list does most of the organisational work, because it shows how much space the job really needs and highlights anything awkward such as a wardrobe that comes apart or a sofa with fixed legs. Photograph bulky pieces if it helps you describe them later. Once the inventory is written, share it with the team along with your dates and any access notes, such as a narrow close or a shared stairwell. They can then talk through the van that suits the job, from a small van through to a Luton, where one is available. It also gives you a record to check against when loading and unloading.
Keeping a load inventory that travels
An inventory is only useful if it stays with you on the day. Keep it simple: one line per item or box, the room it came from, and a note of anything fragile or needed first at the other end. Photograph electronics and anything with existing marks so there is a record of condition. When you ring the team, have that list to hand, since the overall volume helps them judge which van group to suggest for your Banff dates. It also makes the day itself calmer, as whoever is receiving the load can check items off as they come off the van. If something is staying behind or being collected separately, mark it clearly so the list stays accurate.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.