Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Transporting hobby equipment
Choosing the right van often starts with what the equipment actually looks like once packed. If you are moving camping gear, fishing rods, model aircraft or sports kit, it helps to list the largest single item first and work down from there. Anything long or awkward, such as kayak paddles or tent poles, is worth measuring at home before you call. Describe the shapes involved rather than only the number of bags, since bulky but light items take up room in ways boxes do not. Mention whether anything is fragile or must stay dry, because that affects how you pack and what protection you bring along. A quick inventory with approximate sizes lets the team suggest a sensible vehicle for the dates you need.
Keeping a load inventory
A written inventory turns a scattered move into a straightforward one. Before loading, note each item, where it is going and whether anyone at the destination needs to check it off. This is especially useful when a van carries a mixture of belongings, equipment and purchases picked up along the way. Photographing the condition of second-hand furniture before it travels can settle any question later about marks or damage. Number your boxes and keep the list on your phone so it travels with you rather than in the back of the van. When you hand items over at the other end, run through the list with the recipient so nothing is left behind or mislabelled on the day.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.