Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Moving boxed belongings
Begin with a written list of how many boxes you have and roughly what each room contains. That count is more useful than a general impression of the job, because it tells you whether everything can travel in one trip or several. Box sizes vary, so group them into large, medium and small when you tally up, and keep fragile items noted separately so they get attention on the day. If some boxes are destined for a new address and others for storage, mark them clearly in advance. When you enquire, share the approximate number of boxes and any furniture going alongside them, and the team can discuss which van from the available options suits the volume.
Coordinating helpers on moving day
People give their time more willingly when they know exactly what is expected of them. Contact everyone who has offered to help, confirm their arrival time and let them know how long the job is likely to take. Divide responsibilities in advance, such as who handles boxes, who looks after keys and who directs proceedings at each address. Make sure helpers know both locations and where things go once you arrive, since a plan that exists only in your head slows everyone down. Arrange refreshments or a meal afterwards as a thank you if that suits the occasion. A short message to the group covering times, addresses and roles usually prevents most of the confusion.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.