Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
What to note down for a work trip
Start with the dates and times, written out precisely rather than as a rough idea. Business travel usually involves fixed commitments such as meetings, train connections or site visits, so note each one and where it takes place. Record the addresses you will travel between, including any stops on the way, and the number of colleagues riding along. If you need the car delivered to a workplace or collected from a different location, that should go on the same list. Mention your preferred transmission as well, since spending a full working day in a car you are not used to can be distracting. Sending these details together lets the team respond with a vehicle group and options that match the itinerary.
Planning the arrival day itself
The first day of a trip often sets the tone, so sketch out how it will run from the moment you set off. Note your departure time, the route you expect to take and where you need to be by a certain hour. Allow room for a break if the drive is long, and think about where the car will sit once you arrive, especially overnight. If you are meeting someone at a set time, have their contact details to hand in case plans shift. It is also worth deciding in advance what happens if a meeting overruns. Setting this out beforehand, and sharing it with the team when you enquire, keeps the day flexible without becoming improvised.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















