Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing down what is going in the van
Begin with a simple written list of everything you plan to move, room by room or box by box. Note the largest and most awkward items first, then estimate roughly how many boxes, bags and loose pieces will follow. This record does two jobs: it helps the team suggest a vehicle size, and it gives you something to tick off when loading and again at the other end. Keep the list with you on the day so nothing is left behind in a cupboard, loft or garage. If some items are staying behind or going elsewhere, mark them clearly. A short note about how the boxes are packed, such as fragile contents or mixed shapes, is also worth mentioning when you describe the job.
Keeping track during the move
An inventory works best when it follows the load rather than sitting in a drawer. Number the boxes, write a brief contents note on each one, and update your list as items go into the van and come out again at the destination. If someone is receiving the load, share the list with them so they can check deliveries against it and raise anything missing straight away. Photographing the condition of furniture before it travels can help settle questions later. Where the move stretches over more than one trip, note what went on which run so you know what remains. These small records keep everyone, including anyone helping at either end, working from the same picture throughout the day.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.