Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Moving boxed belongings in a van
Begin with an inventory of every box, noting roughly what each contains and which room it belongs to at the destination. Number the boxes and keep the list with you so you can describe the load clearly when you enquire. Set aside anything you will need on the first evening, such as bedding, toiletries and kettle supplies, so it can be unloaded early rather than dug out from the back. Mark boxes containing fragile items so they are identifiable without opening. Think about the order you want things to come off the van, since the last items loaded are usually the first needed inside. Telling the team the number of boxes and any oversized pieces helps them judge whether one trip will cover it.
Checking entrances and item dimensions
Before moving day, measure the largest items you plan to transport and write the figures down alongside a description of each. Take a tape to the addresses involved and check doorways, hallways and any corners that furniture must pass through, since a piece that fits in the van is no use if it cannot reach its room. If something will not fit, decide in good time whether it can be dismantled or needs a different plan. Ask the people at the destination about access too, including gates, steps and where a van can stand while unloading. Photograph awkward items so you can show the team when discussing the job. Passing on accurate dimensions helps ensure the vehicle suits the load as well as the entrance.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.