Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Moving boxed belongings
How many boxes are there, and how big are they? Counting boxes sounds basic, but it is the single most useful figure when discussing van options. Note how many are large, how many are small and which contain anything awkward, such as lamps, mirrors or small appliances. Estimate the total so you can describe the volume to the team, and mention the access arrangements at both the collection point and the destination. If some boxes are heavier than they look, flag that too, since it affects how the day runs. Packing boxes to a uniform size, where possible, makes the load easier to organise and helps you judge at a glance how much of the van is filled.
Keeping a load inventory
What is on the van at any given moment? An inventory answers that question instantly. Number each box and keep a running list of its contents, either on paper or on your phone, so nothing disappears between addresses. Mark boxes destined for different rooms or different locations, which is especially useful if some items go into storage. Check the list before leaving each address and again when unloading, ticking items off as they come off the van. Keep the inventory with you rather than packed inside a box. Photograph anything valuable or fragile for your own records. A simple list like this turns an unfamiliar pile of boxes into an organised move you can account for from start to finish.
Explore other van hire areas
What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.