Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Moving hobby equipment by van
The first decision is usually what the equipment actually needs. If you are moving sailing gear, camping kit, bicycles or tools for a weekend project, the shape and bulk of the items matter as much as their weight. Measure the longest pieces before you enquire and describe them to the team, since awkward shapes often influence which van works best. Say whether anything needs to stay dry or protected from scraping, and mention straps or blankets you plan to bring yourself. It also helps to note whether the equipment goes to one destination or several, because that affects how long you need the vehicle. Describing the kit in plain terms lets the team suggest a suitable option from what is available.
Keeping a load inventory
A written inventory of everything going into the van saves time on both ends of the journey. List items in the order you expect to load and unload them, and note anything fragile or valuable so it gets attention rather than being forgotten. An inventory is especially useful when friends help, as everyone can see what belongs on the van and what stays behind. Take a photo of the finished load before you set off, and check the list again when you arrive. If something is being delivered to another person, send them the relevant part of the list so they know what to expect and can tell you about any access issues at their end. A few minutes of record-keeping prevents most mix-ups.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.