Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing down your loading time allowance
Before anything else, write down two things: how many items you are moving and how many hours you can realistically give the job. Packing a home or clearing a workshop almost always takes longer than expected, so build in a buffer rather than planning to the minute. Think about when you can start, whether helpers are available at both ends and what time the van must be returned. Give the team your time window when you enquire so the hire period matches the reality of the job. A day with breathing space in it is far less stressful than one where every half hour is spoken for.
Carrying hobby and sports equipment
Equipment for golf, cycling, camping or band practice often fits awkwardly rather than heavily. Describe the shapes involved when you enquire, including anything long, wide or delicate, so the team can suggest an appropriate van. Ask whether gear can be broken down, since dismantled items usually take up less room and travel better. Talk to whoever is receiving the equipment about where the van can stop and how much space there is to unload at the destination. It also helps to list everything going on the trip so you can check it all off on the return. A clear description of your load keeps the whole outing straightforward.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.