Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keep a written load inventory
Before enquiring, list every item you expect the van to carry, from the largest piece of furniture down to boxes and loose odds and ends. An inventory does two jobs at once: it reveals the true size of the job and it gives the team something concrete to work from when suggesting a vehicle. Note anything fragile, anything that cannot be laid on its side and anything unusually shaped. If the list keeps growing as you walk around the house or workshop, that is a sign the job may need more capacity than first assumed. Share the finished inventory when you make contact. A clear written list usually produces a better match than a rough description of a few headline items.
Measure the bulky items first
Measure the biggest items before anything else, because they usually decide the outcome. Note the height, width and depth of each large piece, then add a margin for packaging, corner protectors or blankets if you plan to use them. A wardrobe or three-seat sofa described only as large leaves too much room for guesswork, whereas exact dimensions allow the team to advise whether a particular van type would take it. Record doorways and stair turns at the collection address as well, since an item that fits the van still has to reach the vehicle. If two bulky pieces travel together, measure both rather than assuming they match. Send these figures with your enquiry so the recommendation rests on real numbers.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.