Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Write a load inventory before enquiring
Before you get in touch, write out everything that needs to go in the van, from the largest item down to boxes and loose bags. Note the awkward pieces separately, such as a sofa, a wardrobe or lengths of timber, since these usually decide which size of van the job requires. If some items might be left behind or collected on a second run, mark them as optional on your list so the team can judge whether one vehicle covers it. An inventory also helps you brief anyone helping on the day, because they will know what to expect when the van arrives. Where an item's size is uncertain, measure it at home rather than estimating. A clear list leads to a more accurate match first time.
Organising a household move in stages
A household move tends to go more smoothly when you split it into stages rather than treating it as one job. Decide which rooms will be packed and loaded first, and which items are needed immediately at the other end so they can be kept accessible. If you are moving to or around Whitburn, think about where the van will sit at both addresses and who will be there to receive items, since the person at the destination often knows the layout best. Ask them where furniture should go and whether anything needs to come upstairs or into a garage. Agreeing these points with the recipient in advance avoids delays on the day. The team can then focus on matching the van to the load you have described.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.