Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Arranging a collection with the seller
If you have bought furniture or equipment from a private seller, the first step is agreeing a workable collection window with them. Ask whether the item is already disconnected, emptied or dismantled, since that affects how long the pickup takes on the day. Confirm the address, any parking arrangements at the property and whether anyone there can assist with the doorways. Describe the item to the hire team when you enquire, along with anything else travelling in the same load, so they can talk through the van options. A short message to the seller confirming the time, the vehicle and your contact number keeps the arrangement clear for both sides.
Checking entrances and item dimensions
Dimensions decide more van hires than almost anything else, so it pays to measure before choosing. Note the height, width and depth of the largest item, and remember that a wardrobe or a sofa may need to travel at an angle, which changes the space it uses. Ask the seller or the site contact about door widths, stair turns and any narrow passages between the room and the van. If the item is going into storage rather than a house, ask the facility about their access arrangements too. Passing these figures to the team when you enquire helps the conversation move quickly, and it reduces the chance of surprises once you arrive to collect.
Explore other van hire areas
Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.