Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing your boxes before enquiring
Start with a simple written inventory of everything you plan to move, from tea chests and book cartons to bags of bedding and small appliances. Note roughly how many boxes there are, which ones are heaviest, and whether any awkward items such as lamps or pictures go alongside them. This list tells you what to load first and what should stay near the doors for easy access at the other end. Share the same inventory when you contact the team, because an accurate picture of the load helps them suggest the right van for the job. If anything might need padding or a second trip, mention that too.
Working out the unloading order
Before you start loading, think through where each item ends up at the destination. If boxes for the kitchen will be needed first, they should be among the last things placed in the van so they come out without digging past everything else. Group items by room as you pack, and keep a box of essentials separate so it is easy to find on arrival. Tell anyone helping you at the far end which items go where, and agree where the van will stand before you begin. A short conversation with the recipient about doorways and access also saves time, and any questions about parking or entry arrangements are best answered by the destination contact.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.