Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Agreeing a collection with the seller
If you have bought a large item from a private seller, agree the collection window with them before anything else, since their availability sets the shape of the day. Ask them to describe the item, including its rough size and whether it comes apart, and note their answer for the enquiry. Confirm the address and ask where a van can pull up outside. Check whether they will help at the door or expect you to manage alone. Agree a time with a little room either side in case the earlier part of the day runs long. Passing these details to the team helps them suggest a suitable van.
Leaving room for packing and loading
Give packing and loading a realistic share of the day rather than treating them as a quick afterthought. Set aside time to wrap and box items beforehand, so the van arrives to a prepared load rather than a pile of loose things. Ask everyone helping when they are free and build the schedule around them. Plan a sensible order for the day, with the loading slot and the drive to the destination both given room to breathe. Speak with the receiving contact about when they can accept the items. A timeline with slack in it absorbs the delays that crop up on moving days.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.
















