Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning the unloading order
If your van trip ends at a storage unit or a new home, think through the unload before you set off. Deciding roughly which items are needed first at the destination saves repeated trips to the vehicle and keeps the day moving. It often helps to discuss the order with whoever will be at the receiving end, since they know which room or unit each item belongs in and can flag anything that needs to come off early. Ask them about access arrangements at the same time, including where the van can stop and any restrictions on the site. Sharing this sequence with the team when you book also helps them understand the shape of your day and suggest an appropriate vehicle.
Keeping a load inventory
A simple written list of everything going into the van pays for itself twice over, once when you load and again when you unload. Note each item as it goes in, then tick it off at the other end, which makes it obvious straight away if something has been left behind. For moves between addresses, labelling items by destination room or unit saves the recipient guessing where things belong. The same list helps when you describe the job to the team, because an itemised load gives a clearer picture than a general impression of size. If your plans change and items are added or dropped, update the list so the vehicle you arranged still matches what you actually intend to carry.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.