Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a load inventory handy
Before you enquire, write down everything that needs to travel in the van. A simple list covering each item, its rough size and any awkward shapes gives the team a clear picture of the job. Note the bulkiest pieces first, since these usually determine which van group makes sense, then add the smaller boxes and bags that fill the gaps. If some items can travel on a separate run or stay behind altogether, mark them as optional. An inventory also helps on the day, because you can tick items off as they go in and again when they come out at the other end. Send the list with your enquiry and any questions about capacity can be answered directly.
Moving hobby equipment by van
Hobby loads such as sailing gear, camping kit, model railway boards or band equipment tend to be irregular in shape, which makes them harder to describe over the phone. Measure your largest items before you get in touch, including anything that will not dismantle, and note whether cases or bags stack. Think about the order you want things at the destination, since the last items loaded come off first. If you are collecting equipment from a club, shop or another member, agree a collection window with them and mention it when arranging the van. Where equipment belongs to several people, a shared list of what belongs to whom avoids confusion at both ends of the trip.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.