Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Coordinating helpers for the day
Who is actually available to help on moving day? Confirming this early shapes everything else, from how quickly the job runs to whether one van trip will be enough. Ask each helper which hours they can commit to and note any who can only manage part of the day. Share the plan with them once it is settled, including where the van will be and roughly when you will need hands on deck. If someone drops out, you can adjust the schedule before the date rather than during it. Mention the size of your helper group when you speak to the hire team, since it helps frame the conversation about which vehicle suits the job and the time you have allowed.
Measuring items and entrances first
Before requesting a vehicle, walk the route your items will take at both ends of the journey. Check the width of doorways, the turn on any stairs and the space available outside for parking a van. Then measure the largest items you plan to move, including sofas, wardrobes or rolled carpets, and write the figures down. Comparing these measurements with the van options on offer tells you which category to discuss with the team. If something seems borderline, describe the item and the access arrangements when you enquire so they can talk it through with you. Asking the recipient at the destination about their entrance, lift or parking situation also prevents surprises on arrival.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.