Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning the unloading order
If you are dropping items at more than one address, the order of the journey should shape the order of the load. Items coming off first need to sit nearest the doors, while everything destined for the final stop can go deeper into the van. Write the route down before loading begins and share it with anyone helping, so the plan survives a busy morning. It also pays to label boxes by destination or room, which speeds up each drop and reduces the chance of something travelling back and forth. Where a recipient must be present to accept goods, agree a rough arrival window with them in advance so neither side is left waiting.
Arranging a collection with a seller
Collecting a purchase from a private seller or shop works best when the details are settled beforehand. Ask the seller for the exact address, any parking arrangements near the property and a realistic time window, then compare those with the dates you have in mind for the van. Check whether the item is already dismantled or will need to be taken apart on arrival, since that affects both the space required and how long the stop takes. Confirm the dimensions of the piece if they are not listed, and mention them when you enquire. A short conversation with the seller beforehand prevents most of the surprises that complicate collection day.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.