Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Travelling with children and bags
If children are coming along, list their ages, the number of child seats and the luggage you expect before choosing a vehicle group. Pushchairs, travel cots and booster seats take up considerable boot space, so an estate or people carrier may be worth discussing for a family load. Decide in advance who sits where and which bags go in the cabin rather than the boot, as that keeps the departure calm. Note the dates and the driver details for the enquiry, along with any preference for an automatic. Snacks, entertainment and spare clothes are easier to plan once the seating is settled. Describing all of this to the team helps them confirm a suitable car for your dates.
Preparing for a work trip
For a business journey, the details worth gathering are the itinerary, the meetings and the equipment you need to carry. A laptop bag and a suit occupy little space, but display materials or sample stock change the calculation, and an estate or saloon may then be the better discussion to have. Note the pickup location, the hire dates and the driver information, since the team will ask for these at the start. If the trip involves clients travelling with you, mention the number of occupants so seating and presentation both work. Preferences on transmission and vehicle group can be raised in the same enquiry. The team will confirm the options and price before anything is booked.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















