Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Laying out a household move
Which rooms are actually coming with you? Start by listing what is in each one, then decide what travels in the van and what is being sold or left behind. Group the list by fragility and size, since that will guide how many trips you plan and which vehicle group you ask about. Note any awkward pieces, such as a wardrobe that comes apart or a sofa that does not, and mention them when you enquire. Ask whoever is receiving the load at the new address when they can accept deliveries. A room-by-room list gives you a realistic picture of the job.
Setting up a business delivery run
Before arranging a delivery van, write down each drop in the order you expect to make it, with any time windows the recipients have given you. Contact each site to ask how their goods should be presented and whether anything needs to be brought inside rather than left at a door. Count the parcels or pallets and note their general size, as this shapes the vehicle you request. If some deliveries are recurring rather than one-off, say so at the enquiry stage. Keeping the recipient informed on the day, with a quick call if timings slip, maintains good relations and keeps the run on schedule.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.