Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring bulky items before you enquire
One of the first decisions to settle is whether that large wardrobe stays in one piece or comes apart, because the answer shapes the van you describe to the team. Measure each bulky item at its longest and widest points, including any handles, feet or packaging, and note whether anything can be dismantled. It also helps to jot down roughly how many boxes, bags and loose items will travel with them. If an item will not fit through a doorway once dismantled, mention that when you enquire so the team can talk through the options. A clear description of the load usually leads to a quicker, more accurate match than a rough guess.
Carrying hobby and leisure equipment
Hobby loads deserve the same attention as furniture. If you are moving a canoe, sets of golf clubs, model railway boards or band equipment, list the awkward shapes first, since long or wide items often drive the choice of vehicle rather than the total volume. Ask yourself whether anything needs to stay upright, whether it comes in protective cases, and whether the person receiving it expects it at a specific time. Sharing those details with the team, along with your dates, helps them suggest a suitable option from what is available. It is also worth telling the recipient what you plan to bring so they can prepare space at the other end.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.