Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
One trip or several short runs
A common decision is choosing between a single larger van run and several smaller trips. If the distance between properties is short, repeated runs can work out well, though it is worth counting your journeys carefully and allowing time for loading at both ends. A longer distance often tips the balance towards moving everything in one go, which reduces the hours behind the wheel. Work out roughly how many loads you are facing before enquiring, because that figure shapes the size of van worth requesting. Mention the timing of each run as well, since access windows at either property can limit how many trips fit into a day.
Getting a household move organised
Most household moves go more smoothly when the load is sorted well before the van arrives. Decide which rooms will be emptied first and which items will travel last so they come off the vehicle in a useful order. Tell the person receiving your belongings anything they need to know about access, parking or a narrow doorway, since they are best placed to check those details. If furniture will be dismantled, set aside the fittings in a labelled bag so nothing goes astray. Sharing a clear description of your load when you enquire helps the team suggest an appropriate van from the fleet where one is available.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.