Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Allowing sensible time for packing and loading
Start with a written note of how long each stage of the job will take, from dismantling furniture to the final sweep of each room. Many people underestimate packing, and a day that looks generous in the morning can become rushed by mid-afternoon. Work backwards from your van collection time and set a target for when boxes should be sealed and items grouped near the exit. If friends are helping, agree their arrival times in advance so hands are available when the vehicle is. Tell the hire team if your schedule is tight, since the length of the hire period can be discussed when you enquire. Realistic timing keeps the whole operation calmer.
Comparing one trip with several
Is a single larger load the right approach, or would two smaller runs suit the job better? The answer depends on the volume of goods, the distance between addresses and how much time you have available. Sketch the full list of items, then consider how they might divide across more than one journey if the addresses are close together. Factor in the time each round trip adds, including loading and unloading at both ends, before settling on an approach. Mention your preferred plan to the hire team, who can discuss vehicle categories against it. If some items could travel on a different day altogether, that flexibility may open up simpler options for the move.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.