Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing what the move involves
Begin with a written inventory of everything you plan to move, room by room. Note the largest pieces of furniture, the approximate number of boxes, and any awkward items such as mirrors, plants or appliances. This list does two jobs: it informs the conversation about which vehicle suits the work, and it gives you a checklist for the day itself. Record how access works at both addresses, including stairs, doors and parking arrangements, and pass these details on when you make enquiries. If some items will be dismantled beforehand, mark them on the list so nothing is counted twice. A clear written picture of the job helps avoid vague descriptions that lead to the wrong vehicle choice.
Allowing proper time for packing and loading
Packing almost always takes longer than expected, so build generous time into your plan for the days around the hire. Consider starting the packing well before the van arrives, keeping everyday essentials separate so they stay accessible. Think about how the day will flow, from packing at the first address to unloading at the second, and discuss the timings with anyone helping you. If the move involves more than one destination, such as a storage unit as well as a new home, map the sequence out on paper first. Speaking with the people receiving items about when they expect you also keeps the schedule realistic. A day planned with breathing space is far easier to manage than one cut fine.
Explore other van hire areas
Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.