Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Matching the van to the job
The practical starting point is deciding between a van you can load at kerbside and one that needs more room, such as when collecting something large from a seller or a depot. Write down the bulkiest single item and whether it comes apart, because that usually determines whether a small van is enough or something larger is required. If the job is a hobby load, think about how equipment is packed, whether it is loose or boxed, and whether anything is awkwardly shaped. Pass this description to the hire team and they can talk through the options for your dates. Consider whether you need extra seats for helpers, which is where crew vans come into the conversation. Access at both ends is worth describing too, as it shapes what will work on the day.
Approaching a household move
For a house move, start by sorting your belongings into what travels, what is sold or donated, and what stays behind, since a smaller load often makes the whole day simpler. Group items by room and box them in a way that makes sense when unpacking, keeping heavier goods in manageable quantities. Make a note of furniture that needs dismantling and gather any tools or fixings in advance. Agree with the household who is responsible for each part of the day, from packing to being present at the new address. If anything is going into storage rather than the new home, keep those items separate and clearly labelled. Share the overall load description with the hire team so they can confirm the right vehicle for your dates.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.