Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Allowing proper time for packing and loading
When you plan a van hire job, build generous time into your schedule for both packing at the start and unloading at the end. Rushed loading tends to mean items end up out of order, which creates extra work later. Think about the sequence in which things will come out at the destination and work backwards from that when filling the van. If you are collecting items from more than one address, factor in the time each stop will take, including any waiting around. It is sensible to allow a buffer for delays too, such as a seller not being ready when you arrive. Where your dates have any flexibility, saying so when you enquire gives the team more room to match a vehicle to your job.
Moving boxed belongings
If most of what you are moving is already boxed, take a moment to plan how the boxes will be organised before the van arrives. Group them by the room they belong to, so unloading at the other end becomes straightforward rather than a guessing game. Labeling each box on more than one side saves you opening several to find one item. Consider which boxes need to come off first and let anyone helping you know the order in advance. If some items are fragile, tell the people you are working with rather than assuming it is obvious. Sharing a rough description of your load with the team when you enquire also helps them suggest a van size that suits the job.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.