Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Travelling with children and luggage
If children are part of the journey, the starting point is a note of who sits where and what each of them needs for the trip. Count the child seats and boosters required, along with the prams, travel cots or activity bags that come with them, since those items take up boot space quickly. Mention the whole picture when you enquire, including the number of adults travelling, so the team can discuss suitable vehicle groups such as an estate or people carrier. Ask about fitting child seats in good time rather than on collection day. A trial pack of the car at home, even roughly, gives you a realistic sense of what will fit before you travel.
Questions worth asking for a quote
Before requesting a price, jot down the points that matter to your trip so nothing gets forgotten. Useful questions include which vehicle groups are available for your dates, how delivery and collection would work at your address, and what happens if your plans change mid-hire. If you have preferences, such as an automatic or a particular size of car, raise them at the start rather than after the quote arrives. Ask about anything unclear in the price you are given, including what is and is not included, until you are satisfied. Writing down the answers as you receive them gives you a clear record to refer back to when finalising the booking.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















