Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
How the right vehicle is confirmed
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Travelling with children and luggage
If you are setting off with children in the car, note their ages, how many there are and what seating they need before you enquire, because those details affect which vehicle group works. Count the bags too, including pushchairs, toys and any travel cots, so nothing is left to guesswork. Families often pack more on the return leg, so allow for that when describing your needs. Talk to the team about delivery or collection at the address that suits your morning routine, which can make a difference with small children in tow. Mention your preference for automatic or manual at the outset. Giving the full picture in one enquiry usually means a quicker, more accurate quote for your dates.
Getting organised for a work trip
For a business journey, write down the schedule first: where you need to be, at what time, and how long each stop is likely to take. That outline helps the hire team understand whether a compact car is sufficient or whether you will want more space for equipment, samples or a briefcase and overnight bag combined. Include the named driver details and note if a colleague might take a turn at the wheel. If the trip involves meetings at several locations, plan the route order so the day flows logically. Consider whether you would like the car delivered to your home or workplace, and say which when you ask. Clear dates and a full itinerary allow the team to confirm the options available to you.
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Things to check before booking
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















