Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Packing belongings into boxes first
The starting point for any boxed move is a count. Write down how many boxes you have, roughly what size they are, and which ones need to stay accessible, such as those holding tools or kettle and mugs for the first hour in a new place. Sealed, uniform boxes are far easier to plan around than mixed loose items, so finish packing before the van arrives rather than during the loading window. Tell the person receiving the delivery which boxes go where, and label them accordingly. When you enquire, describe the number of boxes and any larger items so the team can discuss the right vehicle for the load.
One trip or several smaller ones
It is worth deciding early whether you intend to move everything in a single journey or spread the job across several. One larger vehicle suits a tight deadline, while a smaller one making repeat runs can work if the distance is short and the day is flexible. Compare the two approaches against your dates, the volume involved and how many people can help at each end. Mention your preference when you enquire, since it shapes the vehicle discussion. If you are unsure, describing the load and your timing will let the team talk through the options with you.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.