Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a household move in stages
A move goes more smoothly when you split it into stages instead of treating everything as one job. Begin by listing the rooms in order of priority, so you know which items need to travel first and which can wait until a later run. Note the largest single item, since that often shapes which van group makes sense for the day. Work out how access works at both ends, including stairs, gates or parking arrangements, and pass that on when you enquire. Agree the dates for each stage with anyone helping you, so helpers and van availability line up. Describing the move in this order gives the team a clear picture to work from.
Collecting an item from a seller
When you are collecting furniture or equipment from a private seller, the first step is a conversation with that person rather than the hire booking. Ask for the dimensions of the item, whether it comes apart, and what access is like outside the property. Agree a collection window that leaves room for delays, and confirm the seller will be available at that time. Check whether the item needs straps, blankets or other equipment you should bring, and note anything fragile that deserves a mention when you plan the load order. Once those details are settled, share them with the team along with your dates, so the right van group can be discussed for the job.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.