Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring bulky items before you enquire
Take a tape measure to your largest items before you do anything else. Note the height, width and depth of wardrobes, sofas and appliances, and write the figures down rather than estimating from memory. Share these measurements with the team when you enquire, as they can then judge which van from the available range suits the load. Remember to measure doorways and stair turns at both ends of the move, since an item that fits the van may still cause difficulty on arrival. Photograph anything awkward, such as a corner unit or a dismantled bed, and send the images with your enquiry. Precise dimensions prevent surprises on the day.
Moving boxed belongings with a van
Sort your boxes by room and label each one on more than one side, so nothing needs reopening at the far end. Count the boxes and note their general size when you enquire, as this helps the team gauge the van required. Keep a separate box for essentials you will want first, such as the kettle, tools and paperwork. Tell the person receiving the goods which boxes belong in which room, and agree where the van will be met. If some items are going to storage rather than a new home, say so when you discuss the job, since that may affect the schedule. A tidy inventory keeps the day organised.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.