Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Sorting a household move
What needs to move first, and what can wait? Answering that early makes a house clearance or relocation far easier to organise. Start by walking through each room and listing the larger items, then estimate how many boxes, bags and loose pieces sit alongside them. That inventory is what the team needs to suggest a suitable van type, since a Luton with a lift appeals for different reasons than a small van used over several trips. Access at both ends is worth checking with the people who know the properties: parking arrangements, shared driveways or tight gates all influence which vehicle makes sense. Agree a realistic timeframe too, allowing for loading and unloading rather than assuming the drive alone fills the day.
Collecting something you have bought
Bought a sofa, a wardrobe or a batch of materials from a private seller or supplier? The collection deserves its own bit of planning. Contact the seller and agree a collection window, then ask what help exists at their end for getting the item out of the house, shop or yard, and what the position is at your own address for unloading. Measuring the item beforehand, and comparing that with the space in the van categories the team can offer, avoids an awkward arrival. It is also sensible to ask about stairs, narrow doorways or garden gates at either end, since those details affect whether the collection runs smoothly or takes much longer than expected. Confirm the collection address and any access codes in writing with the seller so nothing depends on memory.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.