Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Organising a longer stay by car
If a visit stretches over a week or more, the shape of the hire changes a little. Think about how the car will actually be used day to day, whether that is regular short runs or a couple of longer journeys with quiet days between them. Note the dates carefully, including any chance the stay could extend, and raise that when you enquire so the team can advise on what is possible. Consider where the vehicle will sit when it is not in use, and mention if the address differs from the delivery point. It also helps to say who will drive during the stay. Giving a realistic picture of the trip leads to a more useful suggestion.
Travelling with children and luggage
When children are in the party, the boot often matters as much as the seats. A pushchair, a travel cot and a couple of suitcases take up real room, so describe the full load rather than just the number of passengers. If you need child seats, raise this early and ask what can be arranged, or plan to bring your own if that suits you better. Snacks, toys and a change of clothes for the journey are easy to forget until the last minute, so it helps to pack those where they can be reached. Mentioning the ages of the children and the length of the journeys lets the team suggest a suitable vehicle group.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















